Quality
Quality management
Quality is managed through appropriate provider selection, accurate information, cost awareness, documented follow-up and accountable case closure.
01
Medical appropriateness
Case decisions are supported by relevant clinical information and, when needed, medical review.
02
Provider coordination
Providers are selected and briefed according to the case, location and requested service level.
03
Cost awareness
Quotations, treatment plans and invoices are monitored to reduce avoidable escalation.
04
Documentation
Medical reports, operational updates and supporting documents are tracked throughout the case.
CERTIFICATION
Authorizations & standards
Orion Assistance presents its International Health Tourism authorization together with its ISO 9001:2015 and ISO 14001:2015 quality and environmental management standards.
Authorization PDF ↗
