INTERNATIONAL ASSISTANCE · TÜRKİYE

Medical assistance, coordinated without friction.

24/7 medical, travel and repatriation coordination across Türkiye for insurers, assistance companies and corporate partners.

ORION OPERATIONS24/7
01INTAKECase instruction
02COORDINATEProvider & medical
03MOVETravel & handover
CASE FLOWACTIVE
COVERAGETÜRKİYE
DESKMULTILINGUAL
24/7 OperationsContinuous case coordination
Nationwide CoverageMedical & technical provider network
MultilingualCross-border communication
End-to-EndFrom first call to case closure
CONTRACTED HOSPITALS

Hospital access through an established provider network.

Selected hospital groups represented in Orion Assistance’s provider network in Türkiye. Provider choice remains case-specific and subject to location, clinical need and availability.

  1. 01Acıbadem Healthcare Group
  2. 02American Hospital Services Group
  3. 03Medicana Healthcare Group
  4. 04MLP Care
  5. 05Liv Hospital Group
  6. 06Kolan Hospital Group
  7. 07Başkent University Hospitals
  8. 08Anatolia Hospitals
  9. 09Yaşam Hospitals Group
  10. 10Medipol Healthcare Group
Medical Repatriation
BED→AIR→BED
MEDICAL REPATRIATION

Complex journeys managed as one case.

From bedside assessment and airline coordination to medical escorts, ambulances and destination handover, each movement is planned around the patient’s clinical and logistical requirements.

Medical repatriation ↗
HOW WE WORK

Fast intake. Clear ownership. Documented progress.

01

Receive & assess

Case details, clinical status and client instructions are consolidated immediately.

02

Coordinate locally

Hospitals, doctors, ambulances and other providers are aligned around the case plan.

03

Control cost & quality

Treatment, pricing, documentation and next steps are monitored throughout the case.

04

Close the loop

Travel, discharge, handover and final documentation are coordinated through completion.

FOR ASSISTANCE COMPANIES & INSURERS

Built for operational handoffs across borders.

We act as the local coordination layer between the insured, treating provider, medical desk and assistance team—keeping communication focused, traceable and actionable.

Talk to our team →
24/7 assistance operations desk
24/7 OPERATIONS DESK
QUALITY & AUTHORIZATION

Operational discipline backed by recognized standards.

Orion Assistance is authorized for international health tourism activities in Türkiye and maintains a quality-management approach aligned with recognized ISO standards.

Quality management →
Health TürkiyeInternational Health Tourism Authorization
TÜRSABTÜRSAB
ISO 9001:2015 and ISO 14001:2015ISO 9001:2015 · ISO 14001:2015
Selected experienceReferences →
Colonnade Insurance
Balt Assistance
Mutuaide Assistance
S.O.S. Hungary
RHV Versicherung AG
MSS Holding AG

Need assistance in Türkiye?

Send the case details to our operations team. We will coordinate the next practical step.

Contact 24/7 Operations ↗